SOLUTIONS
FAQs
Prioritize for Salesforce is fully compatible with Salesforce Cloud and Salesforce Financial Services Cloud (FSC).
The setup process is straightforward with our step-by-step configuration wizard. Key steps include creating a Connected App, mapping Salesforce and Responsive objects, and granting access to retrieve and display data. You'll also have access to a comprehensive setup guide and dedicated customer support to ensure a smooth and efficient setup.
Accessing the Prioritize app is simple. Go to the Apps menu in Salesforce, search for “Responsive”, click on the app named “Responsive”, and open the "Prioritize" tab.
Yes, the Prioritize app offers extensive customization options including mapping customization, custom email templates, and assistance with creating custom events. Ensure your organization follows the Salesforce FSC object structure for relevant objects to guarantee proper functionality.
We adhere to all Salesforce security standards. Authentication is handled via the OAuth 2.0 standard using a JWT token. Access is controlled by your Salesforce admin based on your organization’s policies and procedures.
To get started, we need data related to your Clients, Households, Financial Accounts, Assets, and Historical Contributions. While most data is optional, providing more data will enhance the results and insights for your business.
Prioritize can seamlessly integrate with your Salesforce data during the initial setup. Additionally, our team can help you connect other data sources, including CRM systems, banking, insurance, and investment platforms.
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